1. Know Your Needs and Rights
- a.What exactly do I need or want?
- b. Why is this important to me?
- c. What policies or rules might apply?
- d. What else do I need to know before I make the ask?
2. Communicate Clearly and Respectfully
- Who do I need to talk to?
- When is the best time to have this conversation?
- My main points to communicate:
- _______________________
- _______________________
- _______________________
3. Be Persistent Without Being Aggressive
- Possible solutions I can suggest:
- ______________________
- ______________________
- How will I stay calm if challenged?
4. Know When and How to Escalate
- If my first attempt doesn’t work, my next step is:
- Who else might be able to help me with this?
5. My Action Plan
- What I need/want:
- Who I need to speak with:
- When I will do this by:
- One obstacle I might face and how I’ll handle it: