Quick Connect
Conflict Resolution
Participants practice safe methods to resolve conflicts constructively
Behaviors, Core Module
Learning Objective:
Learn the “PEACE” method for dealing with conflict
Part 1: Opening
1 minute
“Hey, I see there is a conflict going on between you and ____. Let’s take a breath together and figure this out.”
- Take one deep breath together
- Maintain eye contact
- Use calm voice
Part 2: Quick Assessment
1 minute
“On a scale of 1-10:
- How in control are you right now?
- How safe do you feel?
- How much do you want to solve this (knowing that you can only control yourself)?”
Guide them through:
- What would a solution look like for you?
- How best could I support you?”
Part 3: PEACE Method
2 minutes
Teaching Moment
“In many indigenous traditions, conflict is seen not as something to avoid, but as an opportunity for growth and deeper understanding. Peace building circles help us move from punishment thinking to healing thinking.”
Common things to avoid:
- Bringing up past conflicts
- Making assumptions
- Using absolutes (always/never)
- Attacking character
- Defensive reactions
- Interrupting
- Refusing to compromise
Part 4: Closing Safety Check
1 minute
- Confirm immediate safety
- Set one concrete next step
- Arrange follow-up if possible
Emergency Response:
If at any point a participant indicates intent to harm self/others → Transition to your organization’s crisis protocol.
Related Resources
Connect Cards
Conflict Resolution and Thought Distortions
Helps participants spot unhelpful thoughts and use strategies to handle conflict
Thoughts, Core Module
Quick Connect
Frustration Tolerance
Participants practice quick steps to pause and manage frustration in the moment
Feelings, Core Module
Group Application
Frustration Tolerance
Participants practice strategies to pause, manage frustration, and respond effectively
Feelings, Core Module